Frequently Asked Questions
- Most Common FAQ's
- Massage FAQ's
- Nail and Hair FAQ's
- Other FAQ's
Yes, we recommend booking in advance to ensure your preferred time slot is available. Walk-ins are welcome but subject to availability.
We provide all necessary amenities, including towels, robes, and slippers. However, you may bring your personal items if preferred.
Yes, you can cancel or reschedule your appointment with at least 24 hours' notice to avoid cancellation fees.
Currently, we are strictly women only. But, we do offer Mobile Services where we can drive to your location for spa treatments. In-Store business is women only.
If you have any medical conditions, allergies, or are pregnant, please inform us before your treatment so we can recommend the best services for you.
- Royal Moroccan Bath: A luxurious bath experience with premium products and extended treatment time.
- VIP Moroccan Bath: A relaxing and rejuvenating bath with additional exfoliation and hydration benefits.
- Special Moroccan Bath: A deep-cleansing bath that removes impurities and nourishes the skin.
- Standard Moroccan Bath: A classic Moroccan bath for a refreshing and cleansing experience.
Depending on the service, it can take between 45 minutes to 1 hour.
- Swedish Massage: A gentle, relaxing massage that improves circulation and relieves stress.
- Neck Massage: Focuses on relieving tension in the neck and shoulders.
- Back Massage: Targets back pain and stiffness, promoting muscle relaxation.
- Anti-Cellulite Massage: Helps reduce the appearance of cellulite and improve skin elasticity.
- Deep Tissue Massage: A more intense massage targeting deep muscle layers to relieve chronic pain and tension.
- Madero Therapy Massage: A unique wood therapy massage that stimulates circulation and helps in body contouring.
- Hot Stone Massage: Uses heated stones to ease muscle stiffness and enhance relaxation.
- Relaxing Massage: A soothing massage designed to help you unwind and de-stress.
Yes, our therapists can adjust the pressure according to your comfort and needs.
Yes, we use high-quality essential oils and lotions, but you can request an oil-free massage if preferred.
Before your massage, stay hydrated and avoid heavy meals. After the session, drink plenty of water and allow your body to rest for optimal benefits.
Yes, but we recommend consulting your doctor first. We also offer prenatal massage options designed specifically for expecting mothers.
It’s common to feel mild soreness after a deep tissue massage, especially if it’s your first time. This should subside within 24-48 hours, and staying hydrated can help reduce discomfort.
You can undress to your comfort level. Our therapists ensure proper draping techniques for privacy, and disposable undergarments are available upon request.
We offer a range of nail services, including classic manicures and pedicures, gel polish, acrylic extensions, nail art, and spa treatments for hands and feet.
Gel polish typically lasts up to 2-3 weeks without chipping, depending on nail care and lifestyle.
To maintain healthy nails, apply cuticle oil daily, wear gloves while doing household chores, and avoid excessive exposure to water and harsh chemicals.
Yes, we offer acrylic and gel extensions. With proper care and maintenance, they can last 3-4 weeks before requiring a refill.
We offer haircuts, blow-drying, styling, hair coloring, keratin treatments, deep conditioning, and scalp treatments to nourish and strengthen hair.
For deep conditioning, once every 2-4 weeks is recommended. Keratin or protein treatments can be done every 3-6 months, depending on hair type and condition.
Yes! We offer bridal and event styling for hair and nails. Advance booking is recommended for personalized consultations and appointments.
We provide daytime, evening, bridal, and special event makeup, including airbrush and HD makeup for a flawless finish.
Depending on skin type and setting products used, professional makeup can last 8-12 hours. We also offer long-wear and waterproof options for special events.
For the best results, exfoliate and moisturize your skin the night before. Arrive with a clean, makeup-free face for a smooth application.
We offer eyebrow shaping, threading, tinting, and microblading to enhance the natural shape and fullness of your brows.
Eyebrow tinting typically lasts 2-4 weeks, depending on skin type and aftercare. Avoid excessive cleansing and oil-based products to extend longevity.
For best results, hair should be at least ¼ inch (about the length of a grain of rice) before waxing. This allows the wax to grip the hair properly for a smooth removal.
Exfoliate gently 2-3 times a week and moisturize regularly to prevent ingrown hairs. Avoid tight clothing and excessive sweating immediately after waxing.
Keep up to date with our advices
Subscribe now and thank us later